Information We Collect
Personal Information
When you contact us or request travel-related services, we may collect the following personal information:
- Full name
- Email address
- Phone number
- Travel preferences and travel dates
- Destination details
This information is collected solely to assist with travel inquiries and to provide booking support services.
Non-Personal Information
When you visit our website, we may automatically collect certain technical information, including:
- IP address
- Browser type
- Device information
- Pages visited
- Date and time of visits
This data helps us improve website performance and enhance user experience.
How We Use Your Information
We may use your information to:
- Respond to travel inquiries
- Provide flight and holiday booking assistance
- Communicate regarding your requests or services
- Improve our website and customer experience
- Monitor website performance and usage
- Prevent fraudulent or unauthorized activities
We only process personal information for legitimate business purposes related to our travel assistance services.
Third-Party Travel Providers
LUXHOLIA works with third-party travel providers, including airlines, hotels, and tour operators, to facilitate travel arrangements.
Where necessary, relevant customer information may be shared with these providers strictly for the purpose of processing bookings or responding to travel requests.
We do not control the privacy practices of third parties and recommend reviewing their privacy policies independently.
Advertising and Analytics
Our website may use third-party tools (such as analytics services and advertising platforms) to understand user behavior and measure marketing performance.
These services may use cookies or similar technologies to collect non-identifiable information about your interactions with our website.
Data Security
We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, misuse, or disclosure.
However, no method of data transmission over the internet or electronic storage can be guaranteed to be completely secure.
Your Privacy Rights
Subject to applicable data protection laws (including UK data protection regulations), you may have the right to:
- Request access to your personal data
- Request correction of inaccurate or incomplete data
- Request deletion of your personal data
- Withdraw consent for data processing where applicable
To exercise these rights, please contact us using the details below.
Data Retention
We retain personal information only for as long as necessary to:
- Provide our services
- Respond to inquiries
- Comply with legal and regulatory obligations
External Links
Our website may contain links to third-party websites. LUXHOLIA is not responsible for the content, security, or privacy practices of external websites.
Childrens Information
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from minors.
Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time.
Any changes will become effective immediately upon being posted on this page, along with the updated effective date.
Contact Information
If you have any questions regarding this Privacy Policy or how your data is handled, please contact us using the details provided on our website.
Phone: +44 204 600 6956
Email: info@luxholia.com